.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Study Development Award for AI Get in touch with Centers and called a Leader in 2 Aragon Research Entire world rumors: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The business was actually identified as the best key merchant in the artificial intelligence Representative Platforms report.At the core of Five9’s technology is their sight for The NEW CX, where Artificial Intelligence Agents as well as AI-empowered Person Brokers team up to supply hyper-personalized client expertises. The company lately launched new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use modern technology in market progression and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Brokers AI et Representatives Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually likewise called an Innovator in The Aragon Research Study Entire World for Artificial Intelligence Agent Platforms in the ICC, 2025 and Aragon Research World for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX Platform, has actually been actually called a victor of the 2024 Aragon Investigation Technology Honor for Artificial Intelligence Contact Centers. Furthermore, Five9 has been actually named an Innovator in two Aragon Investigation World documents: AI Representative Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. This acknowledgment coming from Aragon Analysis highlights Five9’s posture as a forerunner in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 record positions Five9 as the best
strategic merchant ranked in
the report, recognizing Five9 s important eyesight for AI-driven advancement in CX. At the primary of this advancement is actually Five9’s perspective for The brand-new CX where Artificial Intelligence Agents and also AI-empowered Human Representatives work together to deliver hyper-personalized, straightforward customer knowledge. Through equipping services to supply transformative client interactions while lowering expenses and also improving effectiveness, Five9 is actually specifying brand new standards for AI-powered services in the get in touch with facility market.
AI is fundamental for making remarkable customer adventures, and our company are recognized to be determined through AragonResearch as cutting-edge for our efforts to push the intelligent get in touch with facility ahead, said Jonathan Rosenberg, Chief Innovation Policeman and also Director of Artificial Intelligence, Five9. Our concentration has actually been actually, and also will continue to be actually, assisting organizations supply those experiences along with simple resources and abilities. With each new development, our team take a step forward for both Five9 as well as for the field in its entirety.
The Aragon Analysis Advancement honor recognizes carriers leveraging lofty use of modern technology to not simply adapt as markets modify, but to definitely disrupt and update just how their markets will certainly advance. Five9 was officially presented along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards ceremony.Five9’s dedication to innovation, particularly its sight for mixing artificial intelligence Brokers as well as AI-empowered Human Being Representatives, is actually preparing a brand-new specification for exactly how businesses may deliver hyper-personalized and also smooth customer expertises, pointed out Jim Lundy, Owner, CEO and also Lead Analyst, Aragon Analysis. This honor and also document id builds on Five9’s dedication to delivering artificial intelligence innovations for CX.
Earlier this year, the business presented brand-new innovations, featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Professionals, that enhance the technique providers approach CX, steering better outcomes for both clients and also agents. Regarding Five9. The Five9 Intelligent CX Platform, powered by Five9 Brilliant AI, gives a comprehensive rooms of answers to electrical power AI-elevated client expertises that supply better service outcomes and also Take Joy to CX.
Our consolidated cloud-native offering permits hyper-personalized client knowledge and additional enabled workers, making every client communication more connected, straightforward, as well as individual. Depended on by 2,500 +consumers and 1,400+ companions worldwide, Five9 combines the power of artificial intelligence, our platform, and our folks to drive AI-elevated CX.For additional information, browse through www.five9.com. Engage along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Legal rights Booked.
The id of an Aragon Study award victor is certainly not a recommendation through Aragon Research study of any sort of merchant, product, or even company. Scenery source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major awards performed Five9( FIVN) win in 2024 from Aragon Research study? Five9 succeeded the 2024 Aragon Investigation Innovation Award for Artificial Intelligence Contact Centers and was actually named an Innovator in 2 Aragon Research study Globe documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Contact Facility, 2025.
What brand new AI products carried out Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to enhance consumer experience administration.Exactly how performs Five9’s( FIVN )BRAND-NEW CX sight influence customer service? Five9’s brand-new CX vision combines artificial intelligence Agents with AI-empowered Individual Representatives to provide hyper-personalized, uncomplicated clientexpertises while decreasing expenses as well as strengthening efficiency.
What was Five9’s( FIVN) critical opening in the Aragon Study Planet 2025 file? Five9was installed as the most strategic provider in the AI Representative Platforms in the ICC, 2025 document, identifying their calculated sight for AI-driven technology in CX. When performed Five9( FIVN) receive the AragonAnalysis Development
Honor
?
Five9 was actually formally offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.